Soft Facilities Management

Here at Glendale, we provide a range a professional soft facility management services to companies large and small across the entire UK. Our Soft FM services are delivered nationwide on a local level via our network of regional FM hubs and depots providing a scalable solution on a local, regional, or nationwide basis.

There are many facility management companies in the UK offering both hard and soft FM solutions, but we believe our services are second to none and testament to the investment made in our people, equipment, and infrastructure. The result is a regional infrastructure of more than 50 depots throughout the UK, 1000+ directly employed colleagues and £11m worth of vehicles, machinery & assets. This ensures that Glendale has the right people, in the right place, at the right time and with the right equipment required to complete all of their core services in an effective & efficient manner.

Our facility managers have vast experience of delivering soft FM services at an extremely high professional level for public sector organisations, social housing groups, retail chains, industrial clients, and leisure services to name but a few.

Our clients rely on our soft facility management services to make sure their properties and surrounding grounds look great and most importantly of all, are safe for their visitors and employees. There are many different aspects of FM, and our team is trained to work in every single one that makes up our facility management service.

If you’re looking for an FM company that can handle all your Soft Facility Management requirements with speed, efficiency and professionalism whilst providing minimal disruption to your everyday work life, then Glendale is the FM company for you.

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A Reliable Soft Facilities Management Company

All our FM team members are professionally trained to a high standard in their area of expertise; we only employ the best FM professionals to ensure our clients get the best service available in the industry, whether it’s for a single site or a nationwide portfolio of properties.

Our specialist teams can complete their FM services in a wide range of situations such as business and retail parks, hospitals, residential and care homes, schools, recreational parks, and any public sector space.

The process is simple – you let us know what you want to include in your range of FM support services and our team will work with you to ensure every part of the service is covered to the highest professional standards.

Why Hire an External Soft FM Contractor?

Soft FM covers a wide range of professional disciplines including grounds maintenance, landscaping, pest control, arboricultural services, waste management, car parking, winter grounds maintenance, tree management and woodland management. It is extremely unlikely than an organisation (unless they are themselves a soft facilities management contractor) would have the skill set and level of qualifications internally to deliver a professional and safe full FM service. At Glendale, we directly employ professionals who have been trained to deliver the highest quality FM services where and when they are needed, ensuring using an external FM contractor is more cost effective than employing internal staff. Glendale can deploy staff depending on demand, thus ensuring minimal downtime or inefficient working practices. This keeps the cost for each individual client to a minimum and reacts to the peaks and troughs of workload throughout the different seasons.

  • Save money
  • Innovative solutions
  • Collaborative partnerships
  • Improved aesthetics leading to increase in asset / property value (added value)
  • Save time, G-Live real time reporting saving management time & expense for clients
  • Reputation, sustainability, safe working, environmental credentials
  • Survival in the marketplace

Our Soft FM Services – a quick overview

Grounds Maintenance

We employ an outstanding team of grounds maintenance professionals who love what they do. Our team is carefully selected and trained specifically to work in commercial environments, so you can be confident Glendale will deliver the very best results for your business. We are one of the largest national grounds maintenance companies in the UK and are very proud of our superb FM safety record.

Commercial Grass Cutting

We understand the importance of caring for a lawn and green spaces all year round as part of our soft facility management offering, and not just during the growing season. Grass can easily get tired, worn out and infested with weeds if not cared for properly by professionals who know the early signs of deterioration. It doesn’t take much, only a sustained period of warm weather mixed with some rainfall and grass can suddenly appear rough and out of control and needing some proactive care.

Commercial Weeding Services

For commercial and industrial facilities, our management team prefer the responsible use of chemical herbicides as the most effective and economical method of weed control. By ensuring weeds are kept to a minimum, Glendale can safeguard employees and minimise any damage caused to property and infrastructure from out-of-control weeds.

Invasive Species Control

For landowners, it is vital to correctly identify invasive plant species and then have them managed professionally by a company with experience in managing the situation. Plants such as giant hogweed can cause serious skin irritation and pose a significant risk to human health, while the growth of others such as Japanese knotweed can even affect the structural integrity of pathways, walls, roads or even buildings. Invasive species control can be included within our soft facilities management services and delivered locally or nationally as required.

Leaf Clearance & Collection

Leaf collection and clearance from Glendale not only tidies up these areas, leaving them looking clean and professional for site visitors and employees, but also improves the safety of users by keeping pathways clear and ensuring potential hazards are not obscured by fallen leaves or other plant matter. Our teams also remove all litter as standard as part of our FM support, keeping your property in the best possible condition.

Vegetation Clearance

One-off vegetation clearance can help you clear your green spaces, footpaths, and carparks ready for development or enhancement. If you’ve acquired an area of land you may come across areas of excessive plant growth that can create a substantial obstacle that must be removed before development can proceed.

Tree Management

As one of the UK’s premier tree care specialists, Glendale can supply a definitive range of tree management services for all our clients. This includes a full portfolio of tree surgery services, dangerous tree removals, and tree planting projects. We are also qualified to take care of tree surveys and inspections, promoting sustainable tree management for the future.

Arboriculture Services

Our clients rely on Glendale arboriculture services to make sure their property is maintained, looks great, and most important of all is safe for visitors and employees. There are many different specialist aspects of arboriculture, and our team is trained to work in all are areas within our soft facility management service.


As a leading company employing experienced landscapers, we recommend working closely with you to ensure we deliver an immaculate landscape on time, to budget and specification that will complement your site. We have experience working at SSSI and historic sites, so you can trust in us to create the most inspirational scenery almost anywhere, either as a one-off project or as part on an agreed FM agreement.

Winter Grounds Maintenance

In the run up to winter, our winter maintenance team will make sure your grounds are safe and ready for the coming months; it’s very important to have a winter grounds maintenance plan in place in the run up to the cold and frosty weather. If you’re looking for a soft facilities management company that can provide you with helpful, friendly, and specialist services up to the highest standard of work, look no further than Glendale for a professional, high value cost effective solution.

Soft Facility Management Companies - Why Glendale?

  • Our soft FM services are completed by a trained and qualified team of professionals across the UK
  • We are a grounds maintenance company which has a lot of experience in most aspects of soft facility management
  • We provide a nationwide FM service delivered on a local level
  • We are specialists in most aspects of soft FM, specifically landscape and grounds maintenance and associated services
  • Over 50 depots nationwide with over 90% of our staff living within 10 miles of each depot providing local people, a local service on a national scale
  • We directly employ over 1,000 colleagues reducing the need for subcontracting and helping to maximise service continuity regarding things like training
  • With over £11m assets, we always have the right machinery for the job
  • Family owned and operated with continued re-investment into the business for innovation and service improvements,
  • Flat hierarchy improving speed of response to any critical issues
  • Retention levels at 90+ making Glendale a trusted business partner with many contracts held from inception in 1989
  • Staff engagement at 90%+, which translates into high levels of service, retention ands quality
  • Our core values which include honesty & transparency lead to long-term working partnerships

Some FM and Grounds maintenance services can be extremely dangerous, which is why you’ll need a team of experts. We undertake both private and public contract work, so speak to our sales team today on 01257 460461.

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