Regional Support Analyst

Chorley | Salary Unspecified

Application Close Date: 01/02/2020 (Closed)


Regional Support Analyst

Location: Chorley, Duxbury Park


This is an outstanding career opportunity with a market leader providing green services to private and public sector businesses. 


The Opportunity

The Regional Support Analyst will work as part of our existing systems team supporting the growing business with management intelligence and database management. The role provides a vital link between our various operational contract management, our operational systems and the regional senior management. You will receive full in-house training but will need existing competence and confidence with MS Excel including VLOOKUP, IF statements and Pivot Tables to manage this technically varied role. 

Duties will include:

  • Providing a first line of contact for Contract Managers, competently dealing with any system issues that arise and directing queries appropriately.
  • Updating Glendale management systems Glendale Live, GlenComm and GlenSafe to ensure data accuracy and contract compliance.
  • Manipulating data and spreadsheets to collate information to assist with monitoring performance and improving contract delivery.
  • Developing bespoke, intelligence based reports to assess current performance levels and  identify where action is required to enhance / facilitate improved operational performance.
  • Assisting with operational route planning and optimisation.
  • Monitoring of hardware provided to contracts to maximise efficiency and reduce waste cost.
  • The successful applicant will have the following:
    • Strong IT skills: experienced in using MS Office packages with particular competency in MS Excel.
    • An eye for detail: data management and accuracy is key within our management systems.
    • Confident communication skills: you will be dealing with all personnel levels within our business, from field operatives to senior directors. The ability to communicate effectively is pivotal to this role. 

A full driving licence would be beneficial for this post.


What can Glendale offer you?

  • Competitive salary
  • Generous annual leave
  • Free gym membership for you and a nominated person
  • Employee health cash plan
  • Employee discount portal – discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
  • Cycle to Work scheme
  • Pension Scheme
  • Company sick pay
  • Career progression
  • Training and development


Glendale is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.


How to Apply

If you feel like you could bring some fresh ideas to the table we want to hear from you.  Please apply with a letter of application and CV to 


Closing Date

  • 1st February 2020


About Glendale

Glendale is one of the largest green space management service providers in the UK and specialises in tree care and management, grounds maintenance and landscaping. For more information visit


Follow us on Twitter @GlendaleUK


If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.


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