Privacy Statement

 

Glendale Managed Services is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Glendale Managed Services family of websites and governs data collection and usage. By using the Glendale Managed Services websites, you consent to the data practices described in this statement.

Collection of your Personal Information

Glendale Managed Services collects personally identifiable information, such as your email address, name, home or work address or telephone number. Glendale Managed Services also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Glendale Managed Services. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Glendale Managed Services for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Glendale Managed Services websites.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Glendale Managed Services public message boards, this information may be collected and used by others. Please note that Glendale Managed Services does not read any of your private online communications.

Glendale Managed Services encourages you to review the privacy statements of websites you choose to link to from Glendale Managed Services so that you can understand how those websites collect, use and share your information. Glendale Managed Services is not responsible for the privacy statements or other content on websites outside of the Glendale Managed Services family of websites.

Use of your Personal Information

Glendale Managed Services collects and uses your personal information to operate the Glendale Managed Services websites and deliver the services you have requested. Glendale Managed Services also uses your personally identifiable information to inform you of other products or services available from Glendale Managed Services and its affiliates. Glendale Managed Services may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Glendale Managed Services does not sell, rent or lease its customer lists to third parties. Glendale Managed Services may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, Glendale Managed Services may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Glendale Managed Services, and they are required to maintain the confidentiality of your information.

Glendale Managed Services does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Glendale Managed Services keeps track of the websites and pages our customers visit within Glendale Managed Services, in order to determine which services of Glendale Managed Services are the most popular. This data is used to deliver customised content and advertising within Glendale Managed Services to customers whose behaviour indicates that they are interested in a particular subject area.

Glendale Managed Services family of websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Glendale Managed Services or the websites; (b) protect and defend the rights or property of Glendale Managed Services; and, (c) act under exigent circumstances to protect the personal safety of users of Glendale Managed Services, or the public.

Use of Cookies

The Glendale Managed Services websites use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Glendale Managed Services pages, or register with Glendale Managed Services sites or services, a cookie helps Glendale Managed Services to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Glendale Managed Services website, the information you previously provided can be retrieved, so you can easily use the Glendale Managed Services features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Glendale Managed Services websites you visit.

Most browsers allow you to change your cookie settings by navigating either to options or preferences. Please find below links explaining how to change cookie settings in four of the most popular browsers:

Chrome - Chrome Cookies Settings

Firefox - Firefox Cookies Settings

IE9 - Internet explorer 9 Cookies Settings

Safari - Safari Cookies Settings

Security of your Personal Information

Glendale Managed Services will occasionally update this Statement of Privacy to reflect company and customer feedback. Glendale Managed Services encourages you to periodically review this Statement to be informed of how Glendale Managed Services is protecting your information.

Contact Information

Glendale Managed Services welcomes your comments regarding this Statement of Privacy. If you believe that Glendale Managed Services has not adhered to this Statement, please contact Glendale Managed Services. We will use commercially reasonable efforts to promptly determine and remedy the problem.